Legal Notice

Website Operator

This website is owned and operated by:

Broad Marketplace
Legal business name: The Broad Marketplace
Business structure: Sole Proprietor
Business registration number: 788346963BC0002
Mailing address: 2209 Majoros Rd
City and province: West Kelowna, BC, Canada V4T2C2
Country: Canada
Email:  HELLO@BROADMARKETPLACE.COM
Website: https://broadmarketplace.com

Ecommerce Platform

The Broad Marketplace online store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to display and sell our products and services.

Broad Marketplace is the seller responsible for its products, customer service, order fulfillment, and store policies. Shopify is the platform provider and is not the seller of Broad Marketplace products.

Purpose of This Website

Broad Marketplace provides quality clothing, including customizable, personalized, made-to-order, and recovery-inspired products.

The information on this website is provided for general product, shopping, and promotional purposes. We make reasonable efforts to keep our information current and accurate but cannot guarantee that every description, image, price, or availability statement will always be complete or error-free.

Recovery and Wellness Disclaimer

Products carrying recovery, resilience, strength, or personal-growth messages are intended as clothing and inspirational merchandise only.

Our products, wording, website content, and marketing materials do not provide medical, psychological, counselling, addiction-treatment, or other professional advice. They are not a substitute for care or guidance from a qualified professional.

Broad Marketplace does not claim that its products can diagnose, treat, cure, or prevent any medical or mental-health condition.

Product Information

We make reasonable efforts to display product colours, designs, materials, measurements, and customization options accurately.

Actual colours may vary slightly because of screen settings, printing methods, fabric differences, or production variations. Product images may include digital mock-ups for illustration purposes.

Measurements may vary slightly because of manufacturing tolerances. Customers should review the applicable sizing chart before purchasing.

Customized Products

Customers are responsible for reviewing and accurately submitting all names, wording, dates, sizes, colours, images, and other customization details.

By submitting artwork, text, photographs, logos, or other content, the customer confirms that they own the content or have permission to use it.

Broad Marketplace may refuse any customization request that we reasonably believe is unlawful, infringing, hateful, threatening, discriminatory, or otherwise inappropriate.

Intellectual Property

Unless otherwise stated, all original content appearing on this website—including the Broad Marketplace name, branding, product designs, photographs, graphics, text, and layout—is owned by or licensed to Broad Marketplace.

Website content may not be copied, reproduced, modified, republished, distributed, sold, or used commercially without prior written permission.

Third-party names, trademarks, logos, and product references remain the property of their respective owners. Their appearance does not necessarily indicate sponsorship, endorsement, or affiliation.

Customer-Submitted Content

Customers retain ownership of original content they submit for customization.

By submitting content, the customer grants Broad Marketplace and its production partners a limited right to reproduce, adjust, transmit, and use that content only as reasonably necessary to produce and fulfill the requested order.

Customers are responsible for claims arising from content submitted without the necessary ownership, licence, or permission.

External Links

This website may contain links to websites operated by third parties. These links are provided for convenience and information.

Broad Marketplace does not control and is not responsible for third-party websites, content, availability, security, privacy practices, products, or services. Visiting an external website is at the visitor’s discretion and may be subject to separate terms and policies.

Accuracy and Availability

We may update, correct, remove, or change website content without notice.

Products, prices, promotions, colours, sizes, and customization options may be changed or discontinued at any time. We may correct errors or cancel affected orders. If a paid order is cancelled, the appropriate refund will be issued.

We do not guarantee that access to the website will always be uninterrupted, secure, or error-free.

Limitation of Liability

To the fullest extent permitted by applicable law, Broad Marketplace is not responsible for indirect, incidental, special, or consequential losses arising from the use of—or inability to use—this website, its content, or linked third-party services.

Nothing in this notice excludes or limits a right, warranty, remedy, or liability that cannot legally be excluded or limited under applicable consumer-protection laws.

Privacy and Personal Information

The collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.

Our website may use Shopify and other third-party providers to process payments, produce merchandise, deliver orders, prevent fraud, analyze website activity, and operate our business.

Store Policies

Use of this website and purchases from Broad Marketplace are also governed by our:

• Terms of Service

• Privacy Policy

• Shipping Policy

• Return and Refund Policy

If there is a conflict between this legal notice and a more specific store policy, the specific policy will apply to the matter it addresses, subject to applicable law.

Governing Law

This website and legal notice are governed by the laws of British Columbia, Canada and the applicable federal laws of Canada.

Any dispute will be handled in the courts located in Kelowna, BC Canada, unless applicable consumer-protection law requires otherwise.

Changes to This Notice

Broad Marketplace may update this legal notice periodically. The revised notice becomes effective when it is published on this website unless otherwise stated.

Contact Information

Questions about this legal notice may be sent to:

Broad Marketplace
Email: hello@broadmarketplace.com
Website: https://broadmarketplace.com

Last updated: August 8, 2026